JustHost is so sure about its ability and customer service that it offers not one, not two, but a series of rock solid guarantees to its customers and prospective clients. If your major concern is downtime, then relax, because Justhost offers 99.99% uptime, which is the industry standard when it comes to efficiency. Moreover, you get guaranteed smart responsive customer support within an average hold time of 3 minutes on the phone, and an email response time of less than 20 minutes. Isn’t that amazing? If you are still not satisfied with the service, Justhost guarantees an anytime refund, no question asked policy.
For just $2.75, Justhost provides unlimited disk space, unlimited bandwidth, unlimited domain hosting, unlimited MySQL databases, and a plethora of freebies like a point and click SiteBuilder with templates, shopping cart and email protection. Still thinking about canceling your registration? Wait there is more. Justhost also gives you free certificates, the usual programming scripts and free installs like Joomla, WordPress and more.
When it comes to reliability, 99.99% is a good number. Justhost provides guaranteed uptime, more uptime than the industry average, by using more than one server to reduce downtime. Each website is kept running on several servers, so if one server fails, the other servers simply kicks in, keeping the websites running. The hardware is of the highest quality. Dell Servers are used at backend to keep websites running flawlessly.
When it comes to the Control Panel, Justhost.com uses one that has superior domain, database and content management system, the control panel is easy to use, user friendly and can be configured to handle all aspects of hosting your account.
Justhost support is capable of handling customer queries through voice support, email, and live web chat in a 24/7 environment. No question is left unanswered. Customer’s old and new, can check their knowledge base to find relevant FAQ’s and trouble shooting on their own. When it comes to customer service, Justhost connects with its customers at all levels.